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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of P B

P B

October 17, 2024

5  out of  5
rating by P B
"Matthew was very helpful and informative. Service was quick and I received a great quote on my auto insurance. Highly recommend!"
We responded:
"Thank you for your review, welcome to our agency! Let us know if you need any additional insurance products or have any questions about your coverage. "
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Gina Nieto

October 15, 2024

5  out of  5
rating by Gina Nieto
"Really appreciate Matthew’s attention to detail in helping me with auto insurance, He help save me a lot of money & I switched auto company, after being a customer over a decade. Thank You Matthew!"
We responded:
"Gina, welcome to our agency! Matthew is a fantastic team member, and he is very passionate about helping customers select the best coverage for their situation. Please let us know if you need any help with additional insurance products!"
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Alex Gonzalez

October 15, 2024

5  out of  5
rating by Alex Gonzalez
"I had an excellent experience with Alexia Emerson - State Farm Insurance. Both Alexia and Matt were incredibly professional and attentive, going above and beyond to meet my needs. Everything from their customer service to the quality of their insurance products was top-notch. I would highly recommend Alexia Emerson - State Farm Insurance to anyone looking for home, auto, and life insurance. I’ll definitely be returning in the future!"
We responded:
"Alex, thank you for trusting my team and I to assist your family with auto insurance! We appreciate your vote of confidence. If you need and additional insurance products, don't hesitate to contact us!"
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Mark Emsheimer

October 14, 2024

5  out of  5
rating by Mark Emsheimer
"I was well received, given all the attention and help I needed and with promptness. Thank you."
We responded:
"Mark, it's a privilege to work with you! We know you have many options for your insurance, and we're honored that you decided to join our State Farm Family."
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Sharon Wright

October 11, 2024

5  out of  5
rating by Sharon Wright
"Very knowledgeable and efficient!"
We responded:
"Sharon, thank you for your review! I am happy to hear that we handled your insurance with expertise and efficiency. "
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Ana De Jesus

September 20, 2024

5  out of  5
rating by Ana De Jesus
"Everyone is very helpful! Thank you for being a great agent!"
We responded:
"Thank you so much for your review!"
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matthew thomas

September 20, 2024

5  out of  5
rating by matthew thomas
"Alexia has been helping me with my policies since she opened her office. Great agent to work with!!"
We responded:
"Thank you for your kind words! I'm here to answer all of your insurance questions."
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sofijho

September 20, 2024

5  out of  5
rating by sofijho
"Alexia is so knowledgeable and helpful! She did an amazing job walking me through my policy options and helping me choose what fit me the best. I highly recommend her!"
We responded:
"Thank you for your awesome review! I love educating customers about their coverage and options. Please let me know if you need any help with your health or life insurance. policies during open enrollment."
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Mike Littlefield

September 20, 2024

5  out of  5
rating by Mike Littlefield
"I have had a great experience with this company! The staff is always available to help you and were able help save money on my insurance. I would highly recommend this agent!"
We responded:
"Mike, I am so happy to hear that we are taking great care of you. We're open Monday - Friday from 9am - 6pm. Feel free to reach out anytime!"
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Jay Hill

August 30, 2024

5  out of  5
rating by Jay Hill
"Alexia has always taken great care of me for my insurance needs. I appreciate that she goes above and beyond the normal insurance agent to satisfy her customers. I will continue to be a long-term customer."
We responded:
"Thanks Jay, I appreciate your loyalty and your business. I enjoyed the complex insurance challenge you brought us last week! As usual, STATE FARM IS THERE and we were able to insure your mini truck. "
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grzb1

August 29, 2024

5  out of  5
rating by grzb1
"Changing my policy was very easy and quick along their assistance in canceling my old policy. Justin is very eager and helpful in getting you taken care of for all of your needs and issues."
We responded:
"Welcome to the agency! Justin is an awesome insurance agent and I am happy that he took such good care of you. We've been voted BEST OF SANFORD 3 years in a row!!! We will take great care of you. Alexia"
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Stephen Dunn

August 29, 2024

5  out of  5
rating by Stephen Dunn
"Agent is very Experienced and Helpful, Showing concern of giving me the best rates. Thank you Justin"
We responded:
"Stephen, Thanks for the review! Justin is awesome!!! Let us know if you need anything else. We've been voted BEST OF SANFORD 3 years in a row!!! We will take great care of you. Alexia"
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Maria Nixon

August 28, 2024

5  out of  5
rating by Maria Nixon
"Matt and his team at State Farm were very helpful in sending all information I needed to make a decision on obtaining my auto coverage."
We responded:
"Hi Maria, thank you for your business and your google review. A referral is the best compliment you can give! Please let your friends and family know how we helped you. We send a gift card for every referral!"
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D. Forbes

August 21, 2024

5  out of  5
rating by D. Forbes
"Thank u!! So knowledgeable and no pressure at all! Saved on my car insurance!!"
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Wonda Brown

August 20, 2024

5  out of  5
rating by Wonda Brown
"Matt he help me escape from Progressive with more perks for less thank you"
We responded:
"Wonda, welcome to my agency! Matt is an awesome insurance account manager, and I am happy that he saved you money and helped you escape from Progressive. If you need any assistance with home, renters, life or health insurance, please give Matt a call. Alexia Emerson, State Farm Agent"
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Ruben Padua

August 15, 2024

5  out of  5
rating by Ruben Padua
"Great Team By Justin And Alexa . Justin able to help me get back with state farm and combine my homeowners insurance. Great Quote without the sacrifice of Great Coverage ."
We responded:
"Ruben, welcome to my agency! Thank you for letting my team handle your auto and homeowners insurance. We are very happy that we helped you save money and combine products with one agent. Alexia"
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The Beas

August 14, 2024

5  out of  5
rating by The Beas
"I've never had any experience with State Farm in the past but the process for auto insurance was one of the easiest I've ever had. I also got a better rate and better coverage than I had before. So overall great experience."
We responded:
"I am happy to hear that we made the process easy, secured better coverage and saved you money on your insurance! Welcome to the agency and keep us in mind for your home, life and health insurance needs."
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Scarlet Johnson

August 9, 2024

5  out of  5
rating by Scarlet Johnson
"I have been extremely pleased with the customer service of Alexia Emerson's State Farm office! Her staff is friendly, knowledgeable and quick to respond with any issues I have. They are very helpful regarding pricing and services they offer. I highly recommend this office to anyone looking for great coverage and great customer service-this is where you need to be! You will not be disappointed!"
We responded:
"Scarlet, thank you for your review! We enjoy having you as a customer and I am so happy that we have taken good care of your as well as your auto and renters insurance needs."
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Teaira Leahy

August 7, 2024

5  out of  5
rating by Teaira Leahy
"I love Alexia’s commitment to family, community and providing great insurance rates for the area. Highly recommend!"
We responded:
"Thank you for your recommendation! "
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Daniel Lopater

August 7, 2024

5  out of  5
rating by Daniel Lopater
"Alexia has been our agent for a few years now. She’s always working to get us the best rates and has the best customer service. We originally met with her via a friend referral and went with her because of how personable she was and how much she cared about each of her clients."
We responded:
"Daniel, I appreciate your friendship, your business and all of your referrals! Thanks to you, we've been able to help so many people save money on their auto, renters, home and even life insurance. You're not just a good neighbor, you're a GREAT NEIGHBOR! :)"
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Terry Mcmahon

July 30, 2024

5  out of  5
rating by Terry Mcmahon
"Very helpful and not pushy,which means a lot to me. Price was right."
We responded:
"Terry, thank you for allowing Alexia Emerson State Farm Sanford to handle your auto insurance. I am very happy that we were able to get the best price!!!!"
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Jessie C

July 20, 2024

5  out of  5
rating by Jessie C
"Alexia has been a gem. She has been quick to respond and is patient. She helped me figure out an issue and made sure we could resolve it right away."
We responded:
"Jessie, thank you for your review! It was my pleasure to assist you with your renters insurance policy! The requirements for many apartment complexes are changing and we try to keep abreast of the changes. If you need anything else, please let me know! I would be happy to provide the same service to your friends and family."
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Jojo Juliano

July 16, 2024

5  out of  5
rating by Jojo Juliano
"Matt was awesome quick and smooth"
We responded:
"Jojo thanks for the review! Matt is awesome and he has many years of experience in the automotive industry. He is very knowledgeable and detail oriented. Welcome to the agency and let us know if we can help you with home, life or supplemental health insurance."
Profile photo of Mark Brod

Mark Brod

July 15, 2024

5  out of  5
rating by Mark Brod
"From the time I switched my Auto Insurance to State Farm Insurance in February of 2022, and more specifically, to the State Farm agency in Sanford, FL headed up by Alexia Emerson, she and her team were/are nothing less than great and professional State Farm representative(s) who show they really know what they are doing. Alexia also showed she really knows the answers to all the questions I was asking about my State Farm Auto Policy, all the while showing she and her team really cared for their insureds and are willing to help them with any and all of our questions. Alexia Emerson and her team are true assets to State Farm and they bring the “height of excellence” to the State Farm brand. I will definitely spread the ‘good word’ to all my friends and colleagues about Alexia and her team’s fantastic customer service that I have been receiving from them since I switched to them 2 ½ years ago. Thank You, Alexia!"
We responded:
"Mark, Thank you so much for your review! Its moving to see how we've helped and made lasting impression! We take the GOOD NEIGHBOR motto very seriously. I'll be sure to share this review with my team and share it on social media! We're here to help life go right!"
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Sadiel Alonso Santos

July 11, 2024

5  out of  5
rating by Sadiel Alonso Santos
"Muy buenos precios esta compañía de aseguranza , y la muchacha de nombre Ana muy amable y muy profesional"
We responded:
"¡Gracias por su amable reseña! Nos encanta ayudar a nuestros clientes a recibir el mejor precio y cobertura. ¡Bienvenidos a nuestra agencia! "