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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dennis Luciano

Dennis Luciano

July 30, 2026

5  out of  5
rating by Dennis Luciano
"Adraene was amazing to work with! She made the entire insurance process simple, stress-free, and easy to understand. She took the time to answer all of my questions, explained my coverage options clearly, and helped me find the best policy for my needs. Her professionalism, responsiveness, and genuine care for her clients really stood out. I highly recommend Adraene and the Alexia Emerson State Farm team to anyone looking for outstanding customer service and insurance support. Thank you again for all your help!"
We responded:
"Dennis, thank you for giving Adraene such a wonderful review! She is a HUGE asset to the team. Welcome to our agency!!! Alexia "
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Geralyn Guy

July 28, 2026

5  out of  5
rating by Geralyn Guy
"Alexia Emerson and her staff have taken very good care of us over the years with insurance for our 6 automobiles and our primary homeowners insurance. And now this upcoming dividend check is such a needed and pleasant surprise! What a tremendous blessing!!!
Thank you so very much Alexia Emerson State Farm for your expert services!"
We responded:
"Thank you for your loyalty over the years! We will continue to take great care of you and your family. Alexia"
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Marcel Sunil

July 28, 2026

5  out of  5
rating by Marcel Sunil
"Great customer service! The team was friendly, knowledgeable, and made the entire process quick and easy. They took the time to answer my questions and made sure I understood my coverage. Highly recommend!"
We responded:
"Thank you for sharing your experience with Adraene! She is very patient and thorough with our customers. Welcome to our agency! Alexia "
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Kevin West

July 28, 2026

5  out of  5
rating by Kevin West
"Great customer service"
We responded:
"Kevin, thanks for taking the time to leave a review! I am happy to see that we are taking great care of your and your insurance. Alexia"
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Rebecca Ringel

July 27, 2026

5  out of  5
rating by Rebecca Ringel
"Our State Farm agent Alexia Emerson is amazing. She always updates us with any changes and benefits that come with having State Farm insurance. We have been a State Farm customer for over 20 years and with agents as Ms. Emerson we will continue being a State Farm customer."
We responded:
"Thank you, Rebecca! Enjoy your rate decrease and dividend payments. Alexia"
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Melissa Raj

July 25, 2026

5  out of  5
rating by Melissa Raj
"My initial interaction with this agency by phone made me comfortable enough to switch my business here. The representative was responsive, an active listener and extremely patient with my questions and concerns. She walked me through an online adjustment I needed to make. When I was able to come to the office in person it was comforting to speak with an insurance agent. I worked with the owner of the business who seems to set the tone for the entire office of professionals; kind, knowledgeable and humble. Her 14 years of experience and caring demeanor brought answers to my concerns. She was able to initiate action towards resolving an issue that had come to light only recently where a previous agent did not provide the coverage I needed. She is thorough and I appreciate that. I highly encourage customers to this agency."
We responded:
"Melissa, I am overwhelmed with joy to see your review! Thank you so much for your kindness and appreciation. I will continue to work with you to get the issue resolved. Alexia "
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Wiley jp

July 17, 2026

5  out of  5
rating by Wiley jp
"Ms Emerson cut my automobile insurance in half within 5 minutes. The lack of due diligence on my previous insurance company was to me very disrespectful. Alexia is a top tier professional and worked swiftly to get things done. She also has the voice of an angel. Her team is also polite and knowledgeable. I would work with these folks any day and recommend them to anyone in the insurance market. Most companies have competitive rates. Dealing with people like the ones in Ms Alexia Emersons office is the step up in service I think we all deserve."
We responded:
"Wiley, thank you so much!!!! Welcome to our agency! Alexia"
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P B

July 16, 2026

5  out of  5
rating by P B
"Matthew and Alexia were very helpful and informative. Service was quick and I received a great quote on my auto insurance. Highly recommend!"
We responded:
"Thank you for your review, welcome to our agency! Let us know if you need any additional insurance products or have any questions about your coverage. "
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Ellen Pauli

July 10, 2026

5  out of  5
rating by Ellen Pauli
"Alexia Emerson was very helpful with obtaining car insurance for my husband and me at a better rate. The process was easy."
We responded:
"Ellen, thank you for allowing me to quote your auto insurance! Welcome to our agency! Alexia"
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Daniel Garcia

July 10, 2026

5  out of  5
rating by Daniel Garcia
"Alexia and her team are always willing to explain the most minute but critical details regarding my insurance! The team is patient and knowledgeable, I would highly recommend and encourage anyone looking for a good insurance policy and quote to check out their services 👍🏼"
We responded:
"Daniel, thank you for your kind words! Thank you for being such a loyal customer. Alexia "
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Ms. K

June 30, 2026

5  out of  5
rating by Ms. K
"I met Alexia at an event. We were both vendors. I think it was by design that our tables were placed next to each other. I knew I had to shop for new home owners and auto insurance but kept procrastinating as the premiums kept increasing. I truly never considered State Farm because I assumed they were expensive and were dropping clients. Boy, was I wrong. Alexia was warm, friendly, kind, and knowledgeable. She took her time to compare our existing policies to ensure we didn't lose any coverages and added new ones and in all saving us over 2k dollars a year. I'm very grateful Alexia 🙏🏽"
We responded:
"Welcome to my agency! We were definitely meant to meet at the Expo in Sanford. Thank you for trusting me to handle your home and auto insurance. I look forward to helping with business insurance as well! Alexia"
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Eric Young

June 26, 2026

5  out of  5
rating by Eric Young
"I am a new business owner and she help me find the perfect coverage for the space I was renting. Got me best price, knew exactly how to help me. I recommend her 10/10"
We responded:
"Eric, thank you for trusting me to handle your Business Insurance! I am very passionate about helping small business owners succeed. Congratulations on your new venture and thank you for your business. Alexia "
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The Beas

June 26, 2026

5  out of  5
rating by The Beas
"I have auto insurance through State Farm and I just switched my homeowners to them as well. Alexia has been my agent for both and I've had a great experience with her and her team from day 1. Always easy to get in touch with and eager to help with anything.
Not all insurance providers are the same. For example, I've been on hold for 30 minutes trying to cancel my old policy!
Thanks again Alexia!"
We responded:
"I am happy to hear that we made the process easy, secured better coverage and saved you money on your insurance!
Welcome to the agency and keep us in mind for your home, life and health insurance needs."
Profile photo of Mark Zavatsky

Mark Zavatsky

June 17, 2026

5  out of  5
rating by Mark Zavatsky
"Alexia Emerson’s State Farm Agency is excellent. Customer service is outstanding, and all of the staff members are friendly and efficient."
We responded:
"Mark, thank you for your kind words! We always enjoy working with you and your family members. Thank you for your business and your loyalty through the years. Alexia"
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Michael Degiacomo

June 15, 2026

5  out of  5
rating by Michael Degiacomo
"Ty"
We responded:
"Michael, you're welcome! Thanks for working with our agency! Alexia"
Profile photo of Meghan Koivun

Meghan Koivun

June 12, 2026

5  out of  5
rating by Meghan Koivun
"Alexia was very prompt and quick to turn around quotes for new insurance in Florida. Very thorough and communicated very well through the process. We had everything we needed for our DMV appointment which went very smoothly."
We responded:
"Meghan, it was a pleasure to help your son transition from NC to FL! We have a lot of experience with state-to-state transfers and we've learned how to make this process as painless as possible. Thank you for trusting me to assist in the move to FL."
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Jane Hart

June 10, 2026

5  out of  5
rating by Jane Hart
"It was a pleasure speaking with Alexia Emerson regarding my request for new car insurance. She was very personable and very pleasant to deal with. Her professionalism was incredible and made the whole experience seamless and easy. I wish I could give her a perfect "10"!"
We responded:
"Jane, thank you for your review and welcome to our agency. I am happy that we saved you money and provided excellent service! Alexia"
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Angel Ocasio

May 12, 2026

5  out of  5
rating by Angel Ocasio
"It's was my pleasure working with state farm association as my insurance for my Kia Sportage and my Kia soul Alexia Emerson give me one of her person who works for he give me a great price for my both cars plus I love the quote he give me I will recommend state farm to my friends and family's anybody body us who looking for insurance for your car just wanted to say thanks."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Grant Kennedy

Grant Kennedy

May 7, 2026

5  out of  5
rating by Grant Kennedy
"Alexia’s follow through and client care are unmatched. I am so grateful to have her as my agent!"
We responded:
"Grant, thank you for your kind words! I always enjoy working with you on your insurance. Give me a call if you need anything!! Alexia"
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Shepard Goodwell

May 6, 2026

5  out of  5
rating by Shepard Goodwell
"Amazing service from ana, kamila, and adraene, they were incredibly clear, helpful, and professional throughout the entire process. They made getting my motorcycle insured simple and easy to understand, and their customer service was outstanding from start to finish."
We responded:
"Shepard, welcome to our agency! We will take great care of you and always take the time to educate you about your insurance. Alexia"
Profile photo of Daniel Azuara (Danny)

Daniel Azuara (Danny)

April 30, 2026

5  out of  5
rating by Daniel Azuara (Danny)
"Friendly attention and best quote"
We responded:
"Daniel, thanks so much for your google review! I am so happy that we were able to give you the best price. Alexia"
Profile photo of Cesar Augusto Leguizamon vera

Cesar Augusto Leguizamon vera

April 29, 2026

5  out of  5
rating by Cesar Augusto Leguizamon vera
"Service excellent Adriana"
We responded:
"Cesar! Thank you for the google review. Muchas gracias, Alexia!"
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Vashty Joseph

April 25, 2026

5  out of  5
rating by Vashty Joseph
"Adraene is nothing but the best ! From the moment she started my switch to finding me the best quote and the save was impressive! So happy to have work with someone so passionate and professional!!! Thank you so much for all that you did !"
We responded:
"Vashty, thank you for this awesome review! I'll be sure to share this with Adraene. She is very professional and loves her job! She is an amazing part of our team. Alexia "
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Teri Siciliano

April 24, 2026

5  out of  5
rating by Teri Siciliano
"Alexia has been a great agent! She did not try to just sell me without knowing that she could provide me with what I needed at a great price. She genuinely cares about her customers. That is what makes her a fabulous agent."
We responded:
"Teri, thank you so much! I adore working with you and talking shop. Stop by and see me ANYTIME. Alexia "
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Sara Duarte

April 24, 2026

5  out of  5
rating by Sara Duarte
"I had an amazing experience working with Adraene. From the moment I connected with her, she was professional, knowledgeable, and genuinely cared about helping me find the best options for my needs. She took the time to explain everything clearly, answered all my questions without rushing, and made the entire process feel smooth and stress-free. What really stood out to me was her attention to detail and how dedicated she is to her clients. She goes above and beyond to make sure you feel confident and taken care of. It’s rare to come across someone who combines great customer service with such strong expertise.

If you’re looking for someone reliable, patient, and truly committed to helping you, I highly recommend asking for Adraene. She’s a huge asset to the team, and it definitely shows in the way she treats her clients!"
We responded:
"Sara, thank you for the kind review and WELCOME to our Agency! We strive to provide remarkable service and educate our customers. You can rest easy when you know what you're paying for! Alexia "